Frequently Asked Questions

General

1. What types of products do you photograph?

We photograph a wide range of products for Amazon sellers, including home & kitchen items, beauty products, electronics accessories, pet products, tools, and more. If your product can be shipped to our studio, we can photograph it.

2. Do you only work with Amazon sellers?

Most of our clients are Amazon sellers, but we also produce images for e-commerce websites, Shopify stores, and marketing materials.
Our workflow is specifically optimized for Amazon listing requirements.

3. Where is your photography studio located?

Our main studio is located in Guangzhou, China, with additional support in Hong Kong. Many clients ship products directly from their suppliers or factories to our studio.

Shipping

4. Can I ship products directly from my supplier?

Yes. Many sellers ship products directly from their factory or supplier to our studio in China. This is usually the fastest and most cost-effective option.

5. Which shipping carriers do you recommend?

For international shipments we recommend DHL, FedEx, or UPS.For domestic shipments within China, SF Express and other local couriers work well.

6. How long does shipping usually take?

Shipping within China typically takes 1–3 days. International shipping usually takes 3–7 days depending on the carrier and origin.

Production

7. How long does a typical photography project take?

Most projects are completed within a few days after the products arrive at our studio. Larger projects or video productions may take slightly longer depending on complexity.

8. How many images should an Amazon listing have?

Most successful Amazon listings use 6–8 images, including a main image, lifestyle images, and infographic images that highlight key product features.

9. Can you match the style of existing images?

Yes. If you have reference images or an existing brand style, we can match lighting style, composition, and visual tone to maintain consistency across your listing.

Design

10. Do you create infographic images?

Yes. We design Amazon infographic images that visually explain product features, benefits, and comparisons to help customers quickly understand your product.

11. Do you design Amazon A+ Content?

Yes. We create A+ Content layouts that strengthen brand presentation and improve customer trust on your Amazon listing.

9. Can you match the style of existing images?

Yes. If you have reference images or an existing brand style, we can match lighting style, composition, and visual tone to maintain consistency across your listing.

Video

12. Do you offer product video production?

Yes. We produce short product videos designed specifically for Amazon listings, including demonstration videos, feature highlights, and lifestyle clips.

13. What length should an Amazon product video be?

Most Amazon product videos perform best between 30 and 60 seconds. The goal is to quickly demonstrate the product and highlight key features.

Returns & Product Handling

14. Will my products be returned after the shoot?

If you would like your products returned, we can arrange return shipping after the project is completed. Return shipping costs will be billed separately.

15. Can you help identify product issues?

Since we work closely with products from Chinese manufacturers, we sometimes notice packaging or product details that could affect presentation. If we spot something that might impact your listing, we’ll let you know.